Welcome to SFATM 17-Apr-2014, Thursday   
Sales Force Automation
    
S-1.7.3 
Sales Force Automation

Back to Adviser Login
  Guide To SFATM
  What Is "Secure" Mode?
Prudential provides you with the option of encrypting your login information by using the "secure mode". When you login using secure mode, you are using the industry-standard Secured Sockets Layer (SSL) encryption technology to protect the information you transmit.

Secure mode is not supported by all browsers. You may need to download the latest version of Microsoft Internet Explorer or Netscape Navigator or upgrade your browser to take advantage of secure login.

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  Problems Logging Into SFATM?
Here are some of the common reasons for an unsuccessful login:
  • Your Login ID may have been entered incorrectly.
  • Your Internet connection may be down.
  • Your PIN may have been entered incorrectly.
  • Your PIN may have expired (you have not logged in for the past 3 months).
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  Internet Browser Support
Advisers can either view the SFATM website on:
  • Internet Explore 6.0 or higher
  • Netscape Navigator 7.0 or higher.
For an enhanced view of our website, it is recommended that you have the Macromedia Flash Player.

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  Screen Resolution Support
The SFATM website is designed for both 800x600 and 1024x768 screen resolution. You can set the screen resolution by following the steps below:
  • Right-click and select "Properties".
  • Click on "Settings" tab.
  • It is recommended that you set your resolution (Desktop Area) to 1024x768.
  • Click "OK".
For an enhanced view of our site, it is recommended that you have the Macromedia Flash Player.

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  Make SFATM My Home Page
Steps to make SFATM website as your default home page:

For Internet Explorer Users

    Step 1: Click here to set my browser to the following default website address "https://www.prudential.co.id/sfa"

For Netscape Navigator Users

    Step 1: Click on "Edit" menu.

    Step 2: Click on "Preferences".

    Step 3: Click on the "Navigator" category.

    Step 4: Under the "Home page" section, type in the following website address "https://www.prudential.co.id/sfa" into the "Location" box.

    Step 5: Click on the "OK" button.

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  Bookmark SFATM Website
Steps to bookmark the SFATM website:

For Internet Explorer Users

    Step 1: Go to SFATM Home page

    Step 2: Click on "Favourites"

    Step 3: Click on "Add To Favourites..."

    Step 4: Click on "OK" button

For Netscape Navigator Users

    Step 1: Go to SFATM Home page.

    Step 2: Click on "Bookmarks"

    Step 3: Click on "Bookmark This Page"

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